Parker Hannifin | Sporlan
Troubleshooting Refrigerator App For Engineers
Parker Hannifin Corporation is one of the largest companies in the world in motion control technology. LeewayHertz was contacted to enhance the service process of one their products, specifically the Sporlan Division.
The mobile application falls under Sporlan’s SMART Service Tools and has two modes, one for clients and another for the distributors and the sales team. The application guides users through an interactive interview mode of analyzing and selecting symptoms to arrive at a solution; for the sales and distributors the expert mode provides access to search systems and get a direct list of causes and actions.