Frequently Asked Questions

Frequently Asked Questions

About LeewayHertz

 

Who is LeewayHertz?

While you can get a lot of information about LeewayHertz on our About Us page, below are some more details about the emergence of our firm.

LeewayHertz was founded in 2007 by Akash Takyar, whose aim was to build the next generation of IT and Digital solutions. With a background in Computer Application, he decided to establish a company of software developers who have expertise in delivering digital platforms. He created a flexible work culture, started hiring fresh talents and trained them on industry-grade development standards to build secure and robust applications.

LeewayHertz was one of the first companies to launch a commercial app for the iPhone on Apple Store. The team of certified User Experience experts and Developers have built more than 100 digital solutions on Cloud, AI, Blockchain and IoT, which are now being used by millions of users worldwide.

Since 2007, we are focused on building, maintaining and upgrading custom software applications for both enterprises and startups. The company has been listed as the top software development company by renowned firms like ClutchGoodFirmsAppFutura and Business of Apps.

What's LeewayHertz's client base like?

The clients we work come from different industries, including healthcare, financial, legal, travel, logistics, real estate and more. We have worked with over 30 Fortune 500 companies.

Following are some quick facts about our client base journey:

  • From 2008 to 2014, we worked on 45+digital solutions for companies like NanaWall, ESPN, NASCAR, McKinsey&Company, P&G, US Army and NorthShore University Health System.
  • Using AI, Microservices architecture, IoT and other latest technologies, we delivered more than 55 digital solutions in 2015 to various startups and big brands such as O’Reilly Auto Parts and 3M.
  •  With our team of UI/UX designers and developers, we developed over 70 digital solutions for companies including Siemens and Pearson in 2016.
  • Worked for reputed firms like Budweiser, Hershey’s and Hawaii Revealed, we built 80+ digital solutions in 2017.
  • Using our expertise in IoT app development, we created the next-level digital products for the Consumer Electronics Industry. We built multi-room speaker controls app for Riva Wand and ETON.
  • Our team has also worked on 12+blockchain projects and deployed over smart contracts for enterprise applications.

With over 1000 queries a year for new projects, excluding requests from existing clients, we embark on the digital journey with new clients and projects carefully.

What's LeewayHertz's culture like?

Our culture is described as flexible, open, fast-paced and friendly. People communicate directly with each other or through communication channel “Slack” while working remotely to keep each other updated on work. They have full autonomy over their time.

Everyone including management gets involved in company activities (like team building activities or Fun Fridays) to enhance team interaction and productivity. Our work culture is built on the base of our core purpose and values.

Our team echoes LeewayHertz’s motto of “You Dream it: We Build It.” and knows how to manage custom software development from ideation through release.

 

What capabilities does LeewayHertz offer?

Ideation  Helping clients answer the question, “why do they need a digital solution and what exactly should be built?”
User Design – Creating easy-to-understand and appealing interfaces that drive users to the application.
Development – Writing the code using industrial code standards to make it run smoothly and performs the desired functions without any errors.
Quality Assurance – Ensuring that we always build the right components and works smoothly and securely across multiple platforms.
Deployment – Provisioning, submitting and deploying the application on PlayStore, AppStore or other platforms.
Maintenance and Upgrades- Providing ongoing support to keep the product upgraded with latest features and responding quickly to the client’s needs.

What industries have LeewayHertz worked with?
What projects LeewayHertz has worked on?

You can check the work we have done for some of our recent clients. Unfortunately, we cannot share complete project details due to confidentiality constraints and until we get a mutual NDA.

Once we get the mutual NDA, we can send you over the portfolio and the list of references.

Project Experience 

 

What type of development services are offered by LeewayHertz?

With expertise on various technologies including Blockchain, Mobile, IoT, AI and Cloud, we offer the following services:

What languages and technologies does LeewayHertz's team work on?

With a broad skill set in both front-end and back-end development, we choose the best platforms, tools and languages for each project. We use the following technology stack for 90% of our work:

  • Front-End: HTML/CSS, Angular.JS, React, Bootstrap, jQuery
  • Web API Development: PHP, Node.JS
  • Backend Technologies: PHP, Python, Java, Node.JS, .NET, Go
  • DevOps
  • Mobile: iOS and Android
  • Database: MySQL, PostgreSQL, SQL, MongoDB
  • Third-Party Integrations: Twilio, Amazon SNS, Bugsee, Zapier
Does LeewayHertz provide a compliant solution?

Yes, we always ensure to comply with specific compliances while building any digital solutions. AML/KYC, HIPAA, GDPR, PCI DSS are some of the compliances that our developers understand and add to the digital solution that needs it.

What is the project success rate of LeewayHertz and how does it prevent issues?

According to the number of projects that got delivered successfully vs. the number of projects that got failed, we possess a success rate of 95.5% in the industry. Better and timely communication, staying updated and tight regular feedback loops have helped us to reach a degree of success and reputation in the industry.

Has LeewayHertz ever failed on a project?

Yes, we have had some projects that got failed in history. In every case of failure, the reasons included:

  • Wrong prioritization of features.
  • Adding too many features to the application.
  • Big changes during development.
  • Running after the big goal in the first release.

After every failure, we enhanced our processes and training.

Project Approach

 

What's the typical team size for a project?

The size of each project team usually includes 10-15 developers.  Every project is supported by software testers, UI/UX designers, cloud engineers and managers.

How does LeewayHertz communicate?

The project lead initiates communication between project teams and clients along with the project team members. However, we also empower every member of the LeewayHertz team to communicate with the clients.

A team email id (e.g., clientname@leewayhertz.com) is assigned to every project team at LeewayHertz. We use Slack as a communication tool to stay connected with both the client and our internal team. We send instant messages and share quick information with clients through Slack channel.

To communicate with the client via audio or video, we utilize Zoom communication tool. Zoom allows us to discuss the project’s status with the screen-sharing feature and we schedule the weekly status calls as per the client’s convenience.

We have a dedicated ticketing support client portal that can only be accessed by our clients to provide the feedback, request a meeting, change request and report a bug.

We ensure to respond to the client’s request within 24 hours.

How does LeewayHertz manage projects?

Planning and establishing the right way of communication is a crucial aspect of software project management. To ensure that we effectively manage projects, we perform the following tasks:

  • Weekly status meetings with the clients to review successes, failures and future action items.
  • During the status meetings, we demonstrate what we have done throughout the week.
  • We agree upon the detailed plan for the upcoming week in advance.
  • We do daily standups for 15minutes to manage projects efficiently.

We utilize the agile methodology to deliver significant business value and enhance productivity.

What does LeewayHertz expect from clients?

We expect our customers to be involved in their projects actively. It’s you who will be bringing the expertise about your domain to the table. Without the client’s efforts, we cannot have an idea if we are building the right product.

Client’s involvement includes weekly meetings or calls via our medium of communication during business hours or scheduled time.

How does LeewayHertz manage the client's feedback?

Client feedback is crucial for us throughout the entire process. We always expect from our clients to provide feedback and even early when the features are still raw. Your feedback will suggest what’s essential for you and your business. It will help us to prioritize our tasks and your needs.

We use Jira Support as ticketing software to provide assistance to our clients. Using the ticketing support, LeewayHertz’s clients can raise the request by choosing the following options:

  • Request a meeting: Our Clients can use it to schedule a meeting with our team.
  • Info: Client use can this option to give their feedback and suggest any upgrades if required.
  • Change Request: Clients can change their requests anytime by raising the ticket.
  • Report a Bug: To report any bugs quickly, clients can use this option to send it to our internal team.
Can LeewayHertz adjust the features or plans when the project is already in progress?

Yes, that’s why we call ourselves as Custom Software Development Company. This type of flexibility is crucial and can examine the success of a project. But if the changes are big and suggested after kick-off, it might impact the schedule or budget.

What QA processes do LeewayHertz follow?

QA team is involved in projects from Day1 and test plans are created and decided after the project kick-off meeting. We test the product throughout the development, not just at its end. Also, we perform the company-wide code review to ensure that the code’s quality is maintained at all times.

Does LeewayHertz 's team code everything from scratch?

We leverage open source tools, frameworks, libraries or our own proprietary libraries to build the software product. We avoid making double efforts when there is already a tool available to solve a problem. However, we write code from scratch when the project has to be customized according to the client’s specific needs.

Our Sales Process

 

How can you schedule a call with LeewayHertz Team?

You need to fill a “Contact Us” form on our website and schedule a 30-minute meeting with us to discuss your project. Note that your information will always be kept confidential with us.

What is the purpose of the first call?

We at LeewayHertz always conduct an initial call to know if we are a good fit and understand the client’s idea. We discuss the client’s requirements and provide consultation on their idea during our first call.

 

Will LeewayHertz sign my NDA?

Yes, we will sign an NDA if the client sends us the request to sign it. Signing an NDA, we ensure that we do not disclose any information covered under the agreement.

Can LeewayHertz on the existing custom software?

Absolutely, we can. We perform an analysis of the client’s existing system and do a complete audit. We send a full report containing information about the analysis, recommendations, and proposal for the takeover to the client.

What is LeewayHertz's Cost Model?

We use a fixed-bid model for the cost of a project. In this model, we estimate the cost based on the amount of work that needs to be done. We discuss everything that the client requires before starting the development for evaluating the cost of a software product.

Using fixed-bid model, we ensure that the project is delivered within a specific budget and timeframe.

How long does a software project take?

The project’s duration depends specifically on the software product’s requirements. We send estimated timeframe to our clients with the project’s proposal and ensure to deliver the project within the decided timeline until and unless the client changes their requirements between the project.

Frequently Asked Questions

About LeewayHertz

 

Who is LeewayHertz?

While you can get a lot of information about LeewayHertz on our About Us page, below are some more details about the emergence of our firm.

LeewayHertz was founded in 2007 by Akash Takyar, whose aim was to build the next generation of IT and Digital solutions. With a background in Computer Application, he decided to establish a company of software developers who have expertise in delivering digital platforms. He created a flexible work culture, started hiring fresh talents and trained them on industry-grade development standards to build secure and robust applications.

LeewayHertz was one of the first companies to launch a commercial app for the iPhone on Apple Store. The team of certified User Experience experts and Developers have built more than 100 digital solutions on Cloud, AI, Blockchain and IoT, which are now being used by millions of users worldwide.

Since 2007, we are focused on building, maintaining and upgrading custom software applications for both enterprises and startups. The company has been listed as the top software development company by renowned firms like ClutchGoodFirmsAppFutura and Business of Apps.

What's LeewayHertz's client base like?

The clients we work come from different industries, including healthcare, financial, legal, travel, logistics, real estate and more. We have worked with over 30 Fortune 500 companies.

Following are some quick facts about our client base journey:

  • From 2008 to 2014, we worked on 45+digital solutions for companies like NanaWall, ESPN, NASCAR, McKinsey&Company, P&G, US Army and NorthShore University Health System.
  • Using AI, Microservices architecture, IoT and other latest technologies, we delivered more than 55 digital solutions in 2015 to various startups and big brands such as O’Reilly Auto Parts and 3M.
  •  With our team of UI/UX designers and developers, we developed over 70 digital solutions for companies including Siemens and Pearson in 2016.
  • Worked for reputed firms like Budweiser, Hershey’s and Hawaii Revealed, we built 80+ digital solutions in 2017.
  • Using our expertise in IoT app development, we created the next-level digital products for the Consumer Electronics Industry. We built multi-room speaker controls app for Riva Wand and ETON.
  • Our team has also worked on 12+blockchain projects and deployed over smart contracts for enterprise applications.

With over 1000 queries a year for new projects, excluding requests from existing clients, we embark on the digital journey with new clients and projects carefully.

What's LeewayHertz's culture like?

Our culture is described as flexible, open, fast-paced and friendly. People communicate directly with each other or through communication channel “Slack” while working remotely to keep each other updated on work. They have full autonomy over their time.

Everyone including management gets involved in company activities (like team building activities or Fun Fridays) to enhance team interaction and productivity. Our work culture is built on the base of our core purpose and values.

Our team echoes LeewayHertz’s motto of “You Dream it: We Build It.” and knows how to manage custom software development from ideation through release.

 

What capabilities does LeewayHertz offer?

Ideation  Helping clients answer the question, “why do they need a digital solution and what exactly should be built?”
User Design – Creating easy-to-understand and appealing interfaces that drive users to the application.
Development – Writing the code using industrial code standards to make it run smoothly and performs the desired functions without any errors.
Quality Assurance – Ensuring that we always build the right components and works smoothly and securely across multiple platforms.
Deployment – Provisioning, submitting and deploying the application on PlayStore, AppStore or other platforms.
Maintenance and Upgrades- Providing ongoing support to keep the product upgraded with latest features and responding quickly to the client’s needs.

What industries have LeewayHertz worked with?
What projects LeewayHertz has worked on?

You can check the work we have done for some of our recent clients. Unfortunately, we cannot share complete project details due to confidentiality constraints and until we get a mutual NDA.

Once we get the mutual NDA, we can send you over the portfolio and the list of references.

Project Experience 

 

What type of development services are offered by LeewayHertz?

With expertise on various technologies including Blockchain, Mobile, IoT, AI and Cloud, we offer the following services:

What languages and technologies does LeewayHertz's team work on?

With a broad skill set in both front-end and back-end development, we choose the best platforms, tools and languages for each project. We use the following technology stack for 90% of our work:

  • Front-End: HTML/CSS, Angular.JS, React, Bootstrap, jQuery
  • Web API Development: PHP, Node.JS
  • Backend Technologies: PHP, Python, Java, Node.JS, .NET, Go
  • DevOps
  • Mobile: iOS and Android
  • Database: MySQL, PostgreSQL, SQL, MongoDB
  • Third-Party Integrations: Twilio, Amazon SNS, Bugsee, Zapier
Does LeewayHertz provide a compliant solution?

Yes, we always ensure to comply with specific compliances while building any digital solutions. AML/KYC, HIPAA, GDPR, PCI DSS are some of the compliances that our developers understand and add to the digital solution that needs it.

What is the project success rate of LeewayHertz and how does it prevent issues?

According to the number of projects that got delivered successfully vs. the number of projects that got failed, we possess a success rate of 95.5% in the industry. Better and timely communication, staying updated and tight regular feedback loops have helped us to reach a degree of success and reputation in the industry.

Has LeewayHertz ever failed on a project?

Yes, we have had some projects that got failed in history. In every case of failure, the reasons included:

  • Wrong prioritization of features.
  • Adding too many features to the application.
  • Big changes during development.
  • Running after the big goal in the first release.

After every failure, we enhanced our processes and training.

Project Approach

 

What's the typical team size for a project?

The size of each project team usually includes 10-15 developers.  Every project is supported by software testers, UI/UX designers, cloud engineers and managers.

How does LeewayHertz communicate?

The project lead initiates communication between project teams and clients along with the project team members. However, we also empower every member of the LeewayHertz team to communicate with the clients.

A team email id (e.g., clientname@leewayhertz.com) is assigned to every project team at LeewayHertz. We use Slack as a communication tool to stay connected with both the client and our internal team. We send instant messages and share quick information with clients through Slack channel.

To communicate with the client via audio or video, we utilize Zoom communication tool. Zoom allows us to discuss the project’s status with the screen-sharing feature and we schedule the weekly status calls as per the client’s convenience.

We have a dedicated ticketing support client portal that can only be accessed by our clients to provide the feedback, request a meeting, change request and report a bug.

We ensure to respond to the client’s request within 24 hours.

How does LeewayHertz manage projects?

Planning and establishing the right way of communication is a crucial aspect of software project management. To ensure that we effectively manage projects, we perform the following tasks:

  • Weekly status meetings with the clients to review successes, failures and future action items.
  • During the status meetings, we demonstrate what we have done throughout the week.
  • We agree upon the detailed plan for the upcoming week in advance.
  • We do daily standups for 15minutes to manage projects efficiently.

We utilize the agile methodology to deliver significant business value and enhance productivity.

What does LeewayHertz expect from clients?

We expect our customers to be involved in their projects actively. It’s you who will be bringing the expertise about your domain to the table. Without the client’s efforts, we cannot have an idea if we are building the right product.

Client’s involvement includes weekly meetings or calls via our medium of communication during business hours or scheduled time.

How does LeewayHertz manage the client's feedback?

Client feedback is crucial for us throughout the entire process. We always expect from our clients to provide feedback and even early when the features are still raw. Your feedback will suggest what’s essential for you and your business. It will help us to prioritize our tasks and your needs.

We use Jira Support as ticketing software to provide assistance to our clients. Using the ticketing support, LeewayHertz’s clients can raise the request by choosing the following options:

  • Request a meeting: Our Clients can use it to schedule a meeting with our team.
  • Info: Client use can this option to give their feedback and suggest any upgrades if required.
  • Change Request: Clients can change their requests anytime by raising the ticket.
  • Report a Bug: To report any bugs quickly, clients can use this option to send it to our internal team.
Can LeewayHertz adjust the features or plans when the project is already in progress?

Yes, that’s why we call ourselves as Custom Software Development Company. This type of flexibility is crucial and can examine the success of a project. But if the changes are big and suggested after kick-off, it might impact the schedule or budget.

What QA processes do LeewayHertz follow?

QA team is involved in projects from Day1 and test plans are created and decided after the project kick-off meeting. We test the product throughout the development, not just at its end. Also, we perform the company-wide code review to ensure that the code’s quality is maintained at all times.

Does LeewayHertz 's team code everything from scratch?

We leverage open source tools, frameworks, libraries or our own proprietary libraries to build the software product. We avoid making double efforts when there is already a tool available to solve a problem. However, we write code from scratch when the project has to be customized according to the client’s specific needs.

Our Sales Process

 

How can you schedule a call with LeewayHertz Team?

You need to fill a “Contact Us” form on our website and schedule a 30-minute meeting with us to discuss your project. Note that your information will always be kept confidential with us.

What is the purpose of the first call?

We at LeewayHertz always conduct an initial call to know if we are a good fit and understand the client’s idea. We discuss the client’s requirements and provide consultation on their idea during our first call.

 

Will LeewayHertz sign my NDA?

Yes, we will sign an NDA if the client sends us the request to sign it. Signing an NDA, we ensure that we do not disclose any information covered under the agreement.

Can LeewayHertz on the existing custom software?

Absolutely, we can. We perform an analysis of the client’s existing system and do a complete audit. We send a full report containing information about the analysis, recommendations, and proposal for the takeover to the client.

What is LeewayHertz's Cost Model?

We use a fixed-bid model for the cost of a project. In this model, we estimate the cost based on the amount of work that needs to be done. We discuss everything that the client requires before starting the development for evaluating the cost of a software product.

Using fixed-bid model, we ensure that the project is delivered within a specific budget and timeframe.

How long does a software project take?

The project’s duration depends specifically on the software product’s requirements. We send estimated timeframe to our clients with the project’s proposal and ensure to deliver the project within the decided timeline until and unless the client changes their requirements between the project.

We have compiled frequently asked questions on this page. If you have any other query, fill a form below and we will get back to you soon.

All information will be kept confidential.

 Also email me a Non Disclosure Agreement.