A Complete Guide On Electronic Health Records Software

healthcare technology consulting

Digital innovations are revolutionizing every industry, including healthcare. The healthcare industry is becoming more productive by developing easy workflows, thanks to so many new technological applications.

Maintaining records and paperwork is one of the most crucial and time-consuming tasks in the healthcare industry. Thankfully, with the advent of technology in this sector, Electronic Health Records (EHRs) have been of great help.

But what are EHRs? How do they help? In this detailed guide, we will resolve all your queries by answering the following questions:

  1. What are Electronic Health Records (EHRs)?
  2. What is the difference between Electronic Health Records (EHRs) and Electronic Medical Records (EMRs)?
  3. What are the types of Electronic Health Records (EHRs)?
  4. What can be the possible features of Electronic Health Records (EHRs)?
  5. What are the advantages of Electronic Health Records (EHRs)?
  6. How do Electronic Health Records (EHRs) work?
  7. What is the technology stack used to build EHR systems?
  8. What are the various compliances you should consider for EHR development?
  9. How can you successfully implement Electronic Health Records?
  10. How to find the best EHR software development company for you?
  11. What are the various services which EHR software development companies offer?
  12. Why should you get a customized EHR software?

Let’s begin by understanding the meaning of EHRs.

What are Electronic Health Records (EHRs)?

An Electronic Health Record (EHR) is a digital version of a patient’s medical history. The provider maintains it over time.

An electronic health record may include all of the critical clinical data relevant to the patient’s care, including:

  • demographics
  • treatment progress notes
  • problems
  • medications
  • vital signs
  • past medical history
  • immunizations
  • laboratory data
  • radiology reports, etc.

Electronic health records provide automated access to information and can streamline the workflow.It can also support other care-related activities directly or indirectly through various interfaces, including:

  • evidence-based decision support
  • quality management
  • outcomes reporting, etc.

Electronic health records are a step towards strengthening the relationship between patients and doctors, as it can enable doctors to make better decisions and provide better care to their patients.

While gathering information about EHRs, you must have also heard about Electronic Medical Records (EMRs). The terms EHRs and EMRs are often used interchangeably. However, they have slightly different meanings. Before diving deep into the learning of EHRs, let’s understand the difference between EHRs and EMRs.

What is the difference between Electronic Health Records (EHRs) and Electronic Medical Records (EMRs)?

Both Electronic Health Records (EHRs) and Electronic Medical Records (EMRs) are digital versions of patients’ health records. However, there’s a difference between them.

Electronic Medical Records (EMRs) are the digital version of a patient’s records stored and maintained by one provider. It includes all the patient’s information and details from one practice, which isn’t usually shared with anyone else. So, if the patient changes his/her doctor, the EMR is unlikely to be shared.

Electronic Health Records (EHRs) consists of a patient’s records from multiple sources. It provides a more detailed and long-term view of the patient’s health as it contains more information from various sources. As there is a wide range of information available, it enables specialists to provide better and more attentive care to the patient. EHRs can be securely shared with different doctors as well.

Now that you understand the difference between electronic health records and electronic medical records, let’s move on to learn about the different types of electronic health records.

What are the types of Electronic Health Records (EHRs)?

There are mainly two types of electronic health records, based on where they are stored:

  1. Locally-hosted EHRs
  2. Cloud-hosted EHRs

Let’s learn about both types in detail.

Locally-Hosted Electronic Health Records

Locally-hosted electronic health records are stored in the on-site servers of the provider. The provider is responsible for:

  • implementation
  • regular updates
  • regular back-ups
  • maintenance
  • security
  • complying with HIPAA standards and other required compliances
  • bearing all costs

Locally-hosted EHRs are usually less preferable as there are so many added responsibilities. Also, it is more prone to hacks and data destruction.

Cloud-Hosted Electronic Health Records

Cloud-hosted electronic health records are stored in a cloud database. It is:

  • scalable
  • flexible
  • cost-effective

Cloud-hosted electronic health records are the preferable and beneficial option for storing patients’records because it is:

  • easy to use
  • more accessible
  • secure

Also, the provider doesn’t have to worry about:

  • maintenance
  • additional costs
  • upgrades

If you plan to implement an EHR system in your healthcare institute, cloud-hosted EHRs are the better option. They offer numerous benefits and make the system even more convenient to use.

Now that you are aware of the types of electronic health records, let’s discuss the possible features of an electronic health record software.

What can be the possible features of Electronic Health Records (EHRs)?

Every electronic health record software has different features. Even if you are getting a customized electronic health record software built for your organization, you don’t need to get all the features generally found in various readily available EHR software.

Here, we have listed and explained ten possible features of an electronic health records software:

  • Patient Portals
  • Patient Record Management
  • E-Prescribing
  • Medical History
  • Reminders
  • Charting and Lab Analytics
  • Communication
  • Customized Templates
  • Payment Management
  • Task Management

Let’s discuss them in detail.  

Patient Portals

A patient portal refers to the individual page of each patient, which contains all of their information, such as: 

  • Patient Portals
  • medical records
  • immunization records
  • information on allergies
  • medication requirements
  • lab results
  • appointments
  • demographics, etc

Patient portals also enable patients to access their information from anywhere, at any time.

Patient Record Management

Patient Record Management allows providers or doctors to conveniently record and manage a patient’s information, such as:

  • clinical history
  • medical records
  • previous appointments
  • notes
  • past medications, etc.

E-Prescribing

One of the main purposes of an EHR software is to ease out paperwork procedures for providers. Prescriptions also form a considerable part of that paperwork.

Electronic health records software can have the e-prescribing feature, where the medical specialist can provide prescriptions to the patient electronically. This way, the prescriptions can also be saved regularly in the health records so that the doctors and patients can easily trace them for future purposes.

Authorizations for refills can also be done electronically to ensure its authenticity and that the patient is getting his medications on time.

Medical History

The entire series of past illnesses and treatments of a patient is known as his/her medical history. For patients with severe diseases like cancer, coronary heart diseases, etc., the medical history feature can be of great help.

The medical history feature in an EHR will include the patient’s:

  • past medical conditions
  • specific medical problems
  • treatments given in the past

With this information, the patient can be provided instant care in case of an emergency. The provider would have to just look at the medical history records to check what kind of treatments the patient has been provided in the past.

Reminders

“Reminders” is a feature that can be beneficial to both doctors and patients.

The system can send out alerts to patients to:

  • not miss their appointments
  • get medication refills
  • get their routine check-up done

The system can also send out alerts to doctors to:

  • review patient records
  • check patients’ lab results
  • manage appointments
  • remind them of upcoming appointments and meetings

Charting and Lab Analytics

Charting is a very time-intensive task. Many doctors and nurses have to spend extra hours after their shifts to fill up the documentation and get the charts ready. With electronic health records software, various features can be integrated into the software to make charting easy and a less tedious task, such as:

  • customized charting templates
  • voice recognition integration
  • Artificial Intelligence and Machine Learning integration for more detailed analytics of the data, for better or even automated charting

Also, lab software can be integrated with the electronic health record software, so the doctors and practitioners would be able to:

  • easily track samples
  • view the status of reports
  • have data readily available to integrate it with the charting functionality
  • make quick decisions as test results will be quickly available

Communication

You can integrate communication services in your electronic health record software, like video calling or chat APIs such as Twilio or Mirrorfly, to increase your organization’s communication standards. These features can help the patients and doctors clear up small doubts regarding reports, medications, or prescriptions that can be directly saved in the records.
Doctors and patients can connect via an audio or video call to get treatment in real-time.

Customized Templates

Customized templates can come in very handy at any healthcare institute. There is a lot of paperwork that requires a specific format, such as medical charts and prescriptions. By manually filling the paperwork, repeatedly following and drawing the same format takes up a lot of time, which can be otherwise invested in better patient treatments.

Customized templates can save time and speed up processes as these templates will be readily available for use. For example, if a prescription document normally takes a nurse or doctor 45 minutes to complete, it will only take 10-15 minutes now as the basic format is readily available. All they have to do is fill in the information.

Payment Management

With electronic health records software, better payments and billing systems can be made. It can save the following directly in the medical records of the patient:

  • the record of a patient’s previous bills and payments
  • pending payments
  • upcoming expenses
  • invoices
  • medication refill expenses, etc.

Task Management

Advanced task management features in the electronic health records software can assist doctors and practitioners in various ways, such as:

  • enable them to list out primary and secondary tasks
  • set priority reminders to fulfill the primary tasks first
  • reminders to finish small tasks like signing notes, authorizing refills, etc.

All these features can be integrated into an electronic health record software to ensure easy process flow. Now let’s discuss the advantages offered by electronic health records software.

What are the advantages of Electronic Health Records (EHRs)?

As both healthcare providers and patients use electronic health records, various benefits are offered to them.

Advantages of EHRs for Healthcare Providers

For healthcare providers, EHRs offer the following benefits:

  • Reliability
  • Regular Updates
  • Reduced Mistakes
  • Group Management

1. Reliable

Electronic health records can be accessed from anywhere in the world, especially when they’re cloud-hosted. Also, they can be backed-up. Hence, doctors don’t have to worry about losing the records or the servers getting crashed. The records can be quickly restored.

2. Regular Updates

All the updates happen according to the various healthcare guidelines and compliances followed for electronic exchange of information via EHRs. All the updates made by doctors or nurses are saved and backed up instantly. If the EHR software is cloud-hosted, healthcare providers don’t have to worry about the software updates.

3. Reduced Mistakes

All data saved electronically is easy to read and manage. As compared to handwritten records, electronic records are more accurate. Whenever the doctors need to refer to a patient’s details, there won’t be any misunderstandings as all data has been correctly saved. Also, since EHRs facilitate regular follow-ups, the scope of errors in the patient’s records reduces.

4. Group Management

Healthcare providers can create groups of patient records according to diseases, treatment methods, demography, etc. This way, records of patients with similar needs can be managed as a group, reducing the providers’ effort. Also, customized templates can be used for such groups, making recording updates easier for the doctors.

 

Advantages of EHRs for Patients

For patients, EHRs offer the following benefits:

  • Increased Access To Doctors
  • Appointment Management
  • Tracking Records
  • Communication

1. Increased Access To Doctors

As EHRs can be accessible from anywhere and at any time, patients can always view them and get in touch with their doctors immediately. This way, patients can receive medical guidance at any time.

2. Appointment Management

Patients can manage their appointments via EHR software. They can:

  • view their previous appointments
  • go through the notes and prescriptions of previous appointments
  • book future appointments with their doctors

3. Tracking Records

With EHR software, patients can conveniently track their:

  • test results
  • prescriptions
  • online consultations
  • appointments
  • refills
  • notes
  • treatment records
  • payment records

4.Communication

Communication is enhanced by the use of electronic health record software as there are features like integrated chats, reminders, etc. which keep reminding the patients about:

  • routine check-ups
  • refill dates
  • upcoming appointments
  • pending payments, etc.

Electronic Health Records offer so many advantages, but how? Let’s understand this concept by discussing how they work.

How does an Electronic Health Records Software work?

The working of electronic health records is pretty simple. However, it can differ as each system may have different features. Here, we have explained the working of a basic, patient-centric cloud-hosted electronic health record system with an example.

Suppose you have diabetes. The doctor asks you to get blood sugar level tests done. After the test, the reports are uploaded to a cloud database, which only you can access. You share the reports by giving the doctor an access ID or QR code, which s/he uses to gain access to the records.

You can also set a time limit on the access permissions, which may last for a few hours or days. The doctor can access the records only during the permitted time frame, to add:

  • prescriptions
  • notes
  • lab results
  • upcoming appointments
  • payment updates
  • charts
  • treatment routines, etc.

Hence, all your medical data is secure and only authorized personnel are making regular updates.

If you wish to switch to a different doctor in the future, you won’t have to go through the tedious task of getting all your medical records from the previous doctor. You:

  • have them ready and updated
  • can conveniently share them with any doctor
  • can also revoke the reports’ access from your last doctor

Now that you understand the basic working, let’s take a look at the technology stack used to build an electronic health records software.

What is the technology stack used to build EHR systems?

Electronic health records software requires a technology stack for development. There are front-end and back-end components connected by Application Programming Interfaces (APIs).

If you are planning to get a customized EHR software developed, here are a few suggestions for front-end, back-end and API technology stack.

Advantages of Electronic Health Records (EHRs) for Healthcare Providers

Front-End

The user interacts with the front-end component of the EHR software. It includes the user interface and design of the electronic health records software. Here, we have listed the most common technologies used for it.

1.Web

The markup and programming languages most commonly used for a web platform are:

  • HTML5
  • JavaScript

The most commonly used JavaScript Frameworks for an EHR web platform are:

  • Angular
  • React

2. iOS

The most commonly used programming languages for an EHR iOS platform are:

  • Swift 5
  • Objective C

Usually, the latest macOS is used as the development OS for an EHR iOS platform.

The most commonly used IDE for an EHR iOS platform are:

  • XCode 11
  • AppCode

The most commonly used platform SDK for an EHR iOS platform are:

  • iOS SDK
  • Cocoa Touch

3. Android

The most commonly used programming languages for an EHR android platform are:

  • Kotlin
  • Java

The most commonly used development OS for an EHR android platform are:

  • macOS
  • Ubuntu

Usually, the latest Android Studio is used as the IDE, and the latest Android SDK is used as the platform SDK for an EHR android platform,

1. Increased Access To Doctors

As EHRs can be accessible from anywhere and at any time, patients can always view them and get in touch with their doctors immediately. This way, patients can receive medical guidance at any time.

Back-End

The back-end of the electronic health record software refers to the part with which the user doesn’t interact directly, but it is where the main functions happen. If you are getting a customized electronic health record software developed, here are a few suggestions for various back-end components:

1.Programming Language

Some of the most commonly used back-end programming languages are:

  • Ruby
  • Elixir
  • Python
  • PHP
  • Java, etc.

2. DB Server

Some of the most commonly used back-end Database Servers are:

  • PostgreSQL
  • MySQL
  • Oracle Database
  • DB2

3. Web Server

Some of the most commonly used back-end Web Servers are:

  • NGINX
  • Apache
  • Node.js

4. Web Frameworks

Some of the most commonly used back-end Web Frameworks are:

  • Ruby On Rails
  • Phoenix
  • Django

5. Cloud Server

Some of the most commonly used back-end Cloud Servers are:

  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud

Application Programming Interfaces (APIs)

Application Programming Interfaces (APIs) are tools to connect the front-end and back-end functionalities and to integrate third-party tools for facilitating various service functionalities. Here are a few suggestions for APIs in an EHR software:

1.Payment Gateways

Payment Gateways allow healthcare organizations to get direct payments from their patients through the electronic health records software. Integrating payment gateways in the EHR
software can help organizations to receive payments instantly and maintain payment records efficiently.

Some of the most commonly used payment gateways are:

  • Stripe
  • PayPal
  • Braintree

2. Video Conferencing APIs

Video Conferencing APIs allow healthcare organizations to integrate the video conferencing functionality into their EHR software.

Some of the most commonly used video conferencing APIs are:

  • Twilio
  • Agora
  • TenHands API
  • AuraLink API

3. Scheduling APIs

Scheduling APIs allow healthcare organizations to integrate calendars in their electronic health records software which show the availability of doctors and allow patients to book appointments with them. Specialists can also look at each other’s schedules and schedule meetings for discussions.

Some of the most commonly used scheduling APIs are:

  • YellowSchedule
  • PostHook API

4. Chats APIs

Chats APIs allow healthcare organizations to integrate the “chatting” or messaging functionality in theelectronic health records software.

Some of the most commonly used chats APIs are:

  • MessageBird Chat API
  • Banckle Chat API

What are the various compliances you should consider for EHR development?

Here, we have listed six compliances and standards which the EHR software should follow:

  • FHIR
  • HIPAA
  • DICOM
  • CCDA
  • SNOMED
  • GDPR

Let’s discuss each of them in detail.

FHIR

FHIR stands for Fast Healthcare Interoperability Resources. It is a standard for the digital exchange of healthcare information, which describes:

  • elements
  • data formats
  • API

With the growing use of electronic health records in the healthcare sector, FHIR was introduced to ensure that the records are developed in a way that they can be seamlessly interpreted by different systems. The goal of FHIR is to standardize the exchange of patients’ medical information so that the data can be shared and used by other doctors, even if they are not using the same software.

HIPAA

HIPAA signifies the Health Insurance Portability and Accountability Act. It is a compliance which sets standards for the security of private patient information.

Even though new technological innovations in the healthcare sector like electronic health records can provide numerous benefits to practitioners and patients, they can also put patients’ privacy and data security at risk. HIPAA compliance ensures the benefits of EHRs that can be enjoyed without putting the patient’s privacy at stake.

With HIPAA compliance, a patient’s private medical data cannot be shared without his/her consent. HIPAA has many rules and regulations for electronic health records software development concerning the gathering, processing, and saving of patients’ health data.

DICOM

DICOM represents Digital Imaging and Communications in Medicine. It is an international standard for the communication and management of medical imaging data and related information. DICOM deals with five general application areas:

  • network image management
  • network image interpretation management
  • network print management
  • imaging procedure management
  • off-line storage media management

CCDA

CCDA stands for Consolidated Clinical Document Architecture. It is a markup standard used to create templates and documents for medical information. It is an attempt to reduce vagueness and conflicts in medical documentation.

The CCDA standard comprises a library of clinical document architecture template standards. It represents an individual and unified implementation guide for numerous electronic clinical documents or electronic health records.

It is a base standard that provides:

  • a common architecture
  • coding
  • semantic framework
  • markup language, etc.

It can be used to communicate about:

  • any type of patient health data, like electronic health records
  • administrative healthcare data
  • patient population data

SNOMED CT

SNOMED Clinical Terms is a systematically organized, computer-processable collection of medical terms that provide codes, terms, synonyms, and definitions used in clinical reporting and documentation. SNOMED CT is:

  • considered to be the most comprehensive and multilingual medical terminology in the world
  • a set of given standard for use in U.S. Federal Government systems for the electronic exchange of healthcare data
  • a necessary standard in interoperability terms of the United States Healthcare IT Standards Panel

SNOMED International owns and maintains the clinical terminology.

GDPR

GDPR represents General Data Protection Regulation. the GDPR is a regulation in European Union law for digital data privacy and protection. It requires adherence to policies of gathering, processing, and securing personal data. It controls gathering and using personal data in the EU, such as:

  • names
  • addresses
  • demographics, etc.

It is applicable in the healthcare industry because providers must:

  • ensure supreme protection of patient information
  • incorporate a system to correct or delete data right away

The rules and regulations regarding electronic health records software development may be countryspecific or differ from one area to another. It is essential to check the rules and compliances for your geographical location before starting the process of electronic health records software development.

Now let’s discuss how you can implement an EHR software successfully.

How can you successfully implement Electronic Health Records software?

Successfully implementing an electronic health records software can be challenging because there are many aspects to be addressed. Even though you might be working with an EHRs software development company or vendor, you still need to follow a few steps at your end for successful implementation. A thoughtful and planned implementation can help you complete the process and also benefit your healthcare staff and patients.

Here, we have listed seven steps that a healthcare organization should follow to implement electronic health records software successfully.

Step 1: Form An Implementation Team

Before starting the EHRs software implementation, the first step would be to create an implementation team. This team may include several people, such as:

  • doctors
  • nurses
  • receptionists
  • administrative staff, etc.

However, there are three critical roles which must be performed by the compatible staff:

Project Manager

As the title suggests, the project manager is responsible for managing the project. S/he has various responsibilities, such as:

  • cooperating with the EHR software development company/vendor
  • ensuring that all deadlines are being met
  • tracking the project’s progress
  • managing everyday issues

Head Physician

The head physician is responsible for guiding your healthcare organization throughout the implementation process. S/he ensures effective communication between the front-end users, the technical staff, and the administrative staff so that all procedures are clear to everyone.

Head Super User

Generally, a super user is a person in an organization who profoundly understands all the internal procedures and is responsible for managing knowledge inside a department/organization.

Here, the role of the head super user would be to:

  • configure the software
  • create templates
  • design workflows
  • address the issues of front-end users

After you’ve made the implementation team, it’s time to move on to the next step.

Step 2: Set Up The Software

To set up the electronic health records software, you work closely with your IT department and the EHR software development company/team you’ve chosen. If you haven’t found a company yet, we have explained how you can find an EHR software development company suitable for you later in this article.

In this step, you list the features you require in the software, such as:

  • customized templates
  • medication management
  • billing management
  • task management
  • lab analytics, etc.

You also work with your vendor and IT team to:

  • identify the legal compliances and standards you need to follow according to your geographical area (HIPAA, CCDA, GDPR, etc.)
  • ensure that all compliances and standards are met.
  • After creating an implementation team and configuring the software, the next step should be to take care of the necessary hardware.

Step 3: Determine Hardware Requirements

Identifying the hardware requirements is essential to ensure that electronic health records software is implemented seamlessly. Determining and installing the right hardware can save your healthcare organization a lot of time and money.

The hardware requirements can vary from one healthcare organization to another. For example, one organization may need to install a printer in every doctor’s office to save time and effort while the other may provide their specialists with portable devices to save paper and time.

If you have an in-house IT cell, they can help you determine and install the necessary hardware. Otherwise, you can also hire an IT company to help you out. In some cases, the hired EHRs software development company can also help healthcare organizations identify the EHR system’s required hardware.

Now that you’ve set up your software and hardware, it’s time to move on to the next step, which requires the transfer of data to your new system.

Step 4: Transfer All Data

After the system is set up, it is essential to plan out a way to transfer all your data from your previous record-keeping system to your new electronic health records software.

The previous record-keeping systems can differ from one practice to another. Some may have all their data saved in a computer while others may have only hard copies. Hence, it is essential to follow the following steps to transfer your data smoothly:

  • Prepare a list of all the data which needs to be transferred.
  • Divide the data into categories, such as patient-wise categories, disease-wise categories, demography-wise categories, etc.
  • Plan out the amount of time required to transfer each category of data to the new system.
  • Allot tasks to a team of your staff members, so that there isn’t excessive workload and there are fewer mistakes.
  • If you don’t have enough staff, you can temporarily hire additional staff to help you transfer all data quickly.

After you’ve transferred all your data to the new electronic health records software, you must move on to optimizing your workflows.

Step 5: Optimize Workflows Before Implementation

Optimizing workflows before implementation may seem like an unnecessary step. However, it is imperative to determine and optimize your workflows before launching the new system. Many practices determine the workflows after launching the new system, which sometimes ends up in chaos and time wastage.

It is important to determine your workflows before the final launch so that:

  • everyone is aware of the tasks they’re going to be responsible for
  • a lot of tasks can be taken off doctors’ plates as you realize those tasks don’t require medical expertise to be fulfilled
  • there is smooth flow after the EHRs software is launched
  • there is less chaos, mistakes, confusion and problems
  • the right order of getting things done can be determined

After determining and optimizing the workflows, you should finalize your launch approach.

Step 6: Finalize The Launch Approach

The launch approach differs from one healthcare organization to another due to their differences in workflows and procedures. Usually, there are two types of launch approaches followed by healthcare organizations while implementing a new electronic health records software:

  1. The Immediate/Big Bang Approach
  2. The Incremental Approach

Let’s learn about these approaches.

The Immediate/Big Bang Approach

The immediate or the big bang approach refers to converting all users to the new electronic health records software on the same day. This approach offers benefits like:

  • quickly actualizing the benefits of EHRs
  • reduced effort in managing both paperwork and electronic records
  • less confusion as all tasks are being managed electronically

The Incremental Approach

The incremental approach refers to implementing the system one step at a time. Some features are introduced first and then gradually, the entire system is implemented. For example, you may implement the e-prescribing feature first, followed by “adding notes to the documents” functionality, etc.

You may also follow this approach by implementing the electronic health records software department-wise and gradually covering the entire organization.

This approach offers various benefits like:

  • problems are easier to solve.
  • it allows staff to learn and efficiently use the system gradually.
  • productivity is maintained even if the team cannot utilize a specific functionality, as the entire software hasn’t been launched yet.

After you’ve decided on the launch approach, it is time to move on to the implementation procedure’s final step.

Step 7: Schedule Training For Your Staff

The staff members and specialists are the people who are going to be regularly using the new EHRs software. Hence, it is essential to properly train them so that they don’t face any problems while working.

Creating a training plan and scheduling training sessions can help you systematically train your staff and address each issue individually. This way, you will ensure that all staff members:

  • can efficiently use the system
  • are aware of the functionalities

It will also give you an idea of your team’s weak areas to identify what kind of help you can possibly need in the future and plan for that accordingly.

Now let’s learn how you can find the best electronic health records software development company for you.

How to find the best EHR software development company for you?

Finding and hiring an electronic health records software development company that fits best with you requires a lot of research. Here, we have listed five steps you can follow to find a suitable EHR software development company for you:

1: Talk To People

After you’ve talked to people in your network and read reviews online, you must have received a considerable number of suggestions for companies to hire. Now visit the websites of these companies and look at their previous work. Checking out a company’s previous work can help you identify very quickly if they would be able to work for you, if their work quality is fine, etc. Also, look at their social media handles and blogs to see how active they are, their work process, etc.

2: View Work Profile

While looking for good EHR software development companies, the first step is to talk to people who have hired such companies in the past. If you work in the healthcare sector, there must be many people in your network who would have engaged companies to help them with EHRs development. Listening to people, talking about their reviews of specific companies and reading reviews online can help you filter out the incompetent companies at the beginning of your research process.

3: Shortlist

After looking at the work profiles, shortlist the companies you wish to contact. In this step, make a list of the companies you find desirable, figure out the specific EHRs-related service you want to get from them, and write down their contact information.

Communicate

After shortlisting, now contact these companies and schedule a meeting with them. When you meet the team, you can judge how dedicatedly they would be working for you. Also, in the discussion, talk about:

  1. the price structures
  2. the time which they will take to get your work done
  3. the resumes or experience of the team that’ll be working on your project

Head Physician

The head physician is responsible for guiding your healthcare organization throughout the implementation process. S/he ensures effective communication between the front-end users, the technical staff, and the administrative staff so that all procedures are clear to everyone.

Hire

After communicating with these companies, evaluate their costing, team experience, etc. Choose the one that fits best with you and hire them.

Now let’s look at the various services which EHRs software development companies offer.

What are the various services which EHR software development companies offer?

The services of EHR software development companies may differ. Here, we have listed five general services which almost every EHR software development company offers:

  1. Custom EHR software development
  2. EHR implementation and integration
  3. EHR mobile app development
  4. Support and Maintenance
  5. Compliances

Let’s learn more about these services.

Custom EHR Software Development

EHR software development companies offer the service of a custom EHR software development. They can build customized EHR software for you, with the features you want and the standards you prefer.

They can provide you with robust EHR solutions with high-security features.

EHR Implementation and Integration

EHR software development companies provide implementation and integration services. They can seamlessly implement electronic health record software in your existing system or integrate it with third-party systems like document management software, cloud-based billing, etc.

EHR Mobile App Development

EHR software development companies also provide support and maintenance services, where they help their clients whenever they face any issue with the software. They also offer regular maintenance services to resolve issues, bugs, and perform any upgrades if required.

Compliances

EHR software development companies help their clients ensure that their software follows all compliances and meets all standards necessary to exchange information electronically. These compliances ensure patient data security and privacy. It is essential to follow compliances according to the government rules of your geographical area.

You’ve learned everything about electronic health record software now. From features to benefits to compliances, you understand everything. By now, it might have occurred to you that getting a customized EHR software is probably the safest option. But why? Let’s discuss why customized electronic health records software is the preferable option.

Why should you get a customized EHR software?

Every healthcare institute has different needs. However, not all electronic health record software have features that fulfill the specific needs of healthcare institutes. Hence, it is preferable to get customized EHR software built instead of compromising on any requirement. Here, we have listed four reasons why customized EHR software is the better option:

  1. Regional Certifications and Compliances
  2. Security Measures of your choice
  3. Custom UI/UX Designs
  4. Preferable Features (Billing, E-Prescribing, etc.)

Let’s learn more about them.

Custom EHR Software Development

EHR software development companies offer the service of a custom EHR software development. They can build customized EHR software for you, with the features you want and the standards you prefer.

They can provide you with robust EHR solutions with high-security features.

Regional Certifications And Compliances

You can get certifications and build software that meets compliances according to your geographical area. Sometimes, the ready-to-use EHR software you prefer may not comply with your area’s required standards, and the ones that do comply don’t have the features you desire.

With customized EHR software, you can get the certifications and compliances required in your geographical area without compromising the features.

Security Measures Of Your Choice

With customized EHR solutions, you can get all the security measures you want to ensure security of your patients’ information. You don’t have to compromise on anything. You can integrate as many security measures as you want. You can also integrate the EHR system with other technologies like blockchain to increase security.

Custom UI/UX Designs

Obviously, you want your EHR software to be easy to use, well organized, and good to look at. With customized EHR software, you can get custom UI/UX designs to ensure that the software’s workflow is smooth and everything is organized.

  • You can get the color schemes you want.
  • You can keep the design as minimalist as you desire.
  • You can ensure that it is easy for front-end users to navigate around on the software.

Preferable Features

A customized electronic health records software gives you the freedom to get the features you require in your practice and eliminate all the features you don’t. For example, if you already have a separate cloud-based billing system, you don’t have to invest in getting that functionality built into your EHR software. You can simply integrate it with the software and save a lot of time and money.

When you get the features you require and eliminate the unnecessary ones, your front-end users don’t get confused among the multiple options, and your UI/UX design gets more precise.

Conclusion

Electronic Health Records Software are in great demand today as it has improved the record management procedures massively. More and more hospitals and healthcare organizations are adopting this software and implementing it in their systems to achieve optimum results and productivity. It is a significant step towards digitizing the healthcare sector and improving the way patient data is handled.

Get in touch with experts at LeewayHertz to get electronic health records software for your healthcare business.

Author’s Bio

Akash Takyar
Akash Takyar
CEO LeewayHertz
Akash Takyar is the founder and CEO at LeewayHertz. With the experience of building over 100+ platforms for startups and enterprise allows Akash to rapidly architect and design solutions that are scalable and beautiful.
Akash's ability to build enterprise-grade technology solutions has attracted over 30 Fortune 500 companies, including Siemens, 3M, P&G and Hershey’s. Akash is an early adopter of new technology, a passionate technology enthusiast, and an investor in AI and IoT startups.
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