AI Customer Service Agent
LeewayHertz’s customer service chatbot seamlessly integrates your existing knowledge base and automatically resolves half of your support tickets. The AI chatbot leverages advanced large language models, including GPT-4, Mistral, Llama 2 and Gemini, to provide accurate, context-aware responses to customer queries.
Advanced Features of Our Customer Service Agent
Conversational AI
Multisource Answers
The agent can ingest data from multiple sources, such as your CRM system, customer feedback forms, product manuals, public URLs and more, ensuring the agent has access to all the information it needs.
Intelligent Question Routing
AI-powered Inbox
When intricate problems are forwarded to your human support team, representatives can swiftly draft responses and recap conversations for other team members, ensuring a collaborative issue resolution.
Omnichannel Support
Human-in-the-loop
Automatic Multilingual Support
Our customer service agent detects the languages spoken by your business’s customers and resolves their issues, ensuring seamless communication across diverse global markets.
Voice Interaction
Unified Workflow Integration
Why Choose Our AI Agent?
Reduce Support Ticket Volume
Our agent employs advanced LLMs like GPT-4, Gemini, Llama 2 and Mistral to provide accurate answers to customer queries, effectively reducing your team’s ticket volume.
Reliable Responses
Customization Options
Global Reach
Automated multilingual support allows the agent to identify and address issues in the languages spoken by your customers. This facilitates smooth communication across diverse global markets.
Request a Demo
Fill out the form and a member of our team will contact you to schedule a time that works for you.
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Insights
Understanding generative AI models: A comprehensive overview
Generative AI is a technology used to generate new and original content. It leverages advanced algorithms and neural networks to autonomously produce outputs that mimic human creativity and decision-making.
How to build a generative AI model for image synthesis?
With tools like Midjourney and DALL-E, image synthesis has become simpler and more efficient than before. Dive in deep to know more about the image synthesis process with generative AI.
Getting started with Generative AI: A beginner’s guide
By automating simple tasks, creating high-quality content, and even addressing complex medical issues, generative AI has already begun to revolutionize industries across the board.
