Software Maintenance and Support  

We provide software maintenance and support services so that your software product continues to operate at high levels. Our software maintenance and support experts proactively handle the maintenance of software to ensure it is bug-free at deployment.

software maintenance and support
LeewayHertz Clients

Benefits of Software Maintenance and Support Services

Reduce Costs

By availing software maintenance services, you can track your software expenditure. Outsourcing software maintenance to a third-party reduces the costs of infrastructure and salaries of the in-house team. 

Performance Improvement

Software maintenance and support program includes upgrades that are created to improve the overall functionality and performance of the software and increase its lifecycle. 

Bug Fixing

Software maintenance helps protect the software from all types of bugs. Our team ensures to fix all the bugs so that the software continues to run without any issues. 

Stay Up-to-date with Current Trends

Tech-dependent businesses go through several changes frequently. To stay ahead of trending technologies, it is essential to update your software from time to time. It helps you stay updated with emerging technologies. 

Our Software Maintenance and Support Services

We believe that regular support and maintenance are essential to minimize issues and maximize efficiency. We provide software maintenance and support services that allow you to focus on your core business operations. Our team follows the best software maintenance practices to bring security and robustness to your software.

Adaptive Maintenance and Support

We implement adaptive maintenance and support to ensure that your software works even after you change your operating system or hardware. Our adaptive maintenance and support services include reconfiguration of hardware, updates in localization, alterations in the data format and integration of new and enhanced operating systems. 

Corrective Maintenance and Support

We provide corrective software maintenance services to fix and resolve errors that occur due to design or programming. With a corrective maintenance approach, we can handle any problem that impedes performance and system functionality. Our corrective services also include the elimination of bugs and amending any glitches with the core algorithm of the software.     

Perfective Maintenance and Support

We perform perfective maintenance and support to improve the performance of a system’s main information system. A software undergoes rigorous updates before it is launched. Therefore, we analyze your software thoroughly for modifications, rectifications, deletions, additions and improvements that it may require and take essential action.   

Preventive Maintenance and Support

Our software maintenance and support team also ensures to make changes to the software to prevent future issues from occurring.  By implementing preventive maintenance and support approach, we reduce risks and chances for failure. We can analyze your software’s future requirements and problems based on past occurrences and customers’ feedback. 

Our Approach to providing Software Maintenance and Support Services 

Service Level Agreement

When starting a new project, our team creates an SLA (Service Level Agreement) that entails our response time and ensures the availability of our team to your needs. 

System Analysis

After understanding your request, we gain an understanding of the defect in your software and evaluate your system to find the root cause. We also review the code attached to the dysfunctional feature. 

Software Evaluation

Our software engineers provide a number of solutions to resolve software defects. We outline all potentially impacted features before documenting procedures and the impact of all software. 

Implementation

By using debugging tools, drilling down to all lines of code and reviewing logs, our software maintenance and support team works to resolve and fix all issues provided in your support request. 

Testing

We use a wide range of unit tests to ensure that all bugs are fixed and all features and functionalities are operating and stable. After testing the bugs, we deploy bug fixes to the production and get your feedback before closing the project. 

Our Success Stories

Internet of Things
Multi-Room Speaker Controls App

RIVA is a powerful multi-room audio solution controlled by iOS and Android devices to stream multiple speakers without any acoustic latency. Our team of developers, designers and architect teamed up with the OEM and platform provider to offer a robust and scalable app experience.

RIVA speakers are Google and Apple certified and have won the CES awards.

CMS and Mobile App Development
Digital Solution for Award-Winning Island Guidebooks
We worked with Wizard Publications to convert their series of four island guidebooks into a mobile app. Our team created a CMS for them using which they can create, update and publish content to the mobile app. The app is being used by people planning to travel to Hawaiian islands.

Big brands trust us

Custom Software Development
Custom Software Development

WHAT OUR CUSTOMERS SAYING

Custom Software Development

quote

To bring out the exceptional user experience of the speakers through a mobile app, we were looking for a tech company that understood our needs and suggested recommendations on top of that to create a clean mobile app. We exactly got that. Our association with LeewayHertz was extremely rewarding; we continue to work with LeewayHertz on more audio products.quote1
Rikki Farr imdb-logo
Chairman at Audio Design Experts

quote

To bring out the exceptional user experience of the speakers through a mobile app, we were looking for a tech company that understood our need and suggested recommendation on top of that to create a clean mobile app. We exactly got that. Our association with LeewayHertz was extremely rewarding; we continue to work with LeewayHertz on more audio products.quote1
Rikki Farr imdb-logo
Chairman at Audio Design Experts
Custom Software Development

quote-1

Well, working with LeewayHertz on our iCruise app was delightful. From the first meeting to the launch of the app, the development team was very forthcoming and active. They laid in front of us a very clear and realistic roadmap to ensure that everyone was on the same page. We started with an iPhone app, and now we have built apps on Android, iPad, Tablet, Kindle and the Web with LeewayHertz.quote-1
Uf Tukellinkdin-logo
CEO at iCruise.com, WMPH
Uf

quote

Well, working with LeewayHertz on our iCruise app was delightful. From the first meeting to the launch of the app, the development team was very forthcoming and active. They laid in front of us a very clear and realistic roadmap to ensure that everyone was on the same page. We started with an iPhone app, and now we have built apps on Android, iPad, Tablet, Kindle and the Web with LeewayHertz.quote1
Uf Tukellinkedin-logo
CEO at iCruise.com, WMPH
Uf

Siemens mobile app developer

quote

LeewayHertz was flexible in adding smaller features along the way. We found something that might be useful to add to the app, and they responded and acted quickly. Their process worked well.quote 1
Pia Seeberger

Siemens

O'Reilly Auto Parts | Testimonial Mobile App Development

quote

Leewayhertz knows its craft and the teams are experts at iPhone and Android app development. They’re highly focused and they delivered what they proposed.quote1
James Unwin

O'Reilly Auto Parts

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